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How Empowering Your Team Can Improve Customer Experience in Your Dealership
- January 3, 2019
- Posted by: Kari Jones
- Category: Tips For Dealers
No CommentsWhile for many people, buying a new car is an exciting prospect, others find the process daunting. Vehicle dealers can help to change this by empowering staff and improving the overall customer experience. There are certain pain points along the consumer journey which are widely disliked, such as administration and negotiation of price and trade-in
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What Is Data Capture? And Why is it So Important?
- February 7, 2017
- Posted by: Jamie Baker
- Category: News
Data Capture is any method of collecting information and then changing it into a form that can be read and used by a computer. A good data capture strategy sets out how dealerships can collect and manage information about their customers, clients and prospects…
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