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Shortage of retail ready stock forces up prep costs
- June 3, 2019
- Posted by: John Swift
- Category: Automotive Industry
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Used car dealers should be prepared to invest more in valeting staff or be ready to pay sub-contractors more money, as a shortage of quality stock forces traders to get more competitive to put retail ready vehicles in their showrooms. A new report from the Vehicle Remarketing Association – which holds its AGM in Birmingham
Meet the Clickers – Sophie Bates
- May 31, 2019
- Posted by: Ben Wood
- Category: Meet the Clickers
For episode 75 of Meet the Clickers, I sat down with Junior Data Analyst, Sophie Bates. Sophie took to the hot seat to tell us about everything from her love for pineapples to why she turned down the offer of going for a curry with our Head of SEM, Steve Connor! Here’s what she had
The Motor Ombudsman not trusted by users
- May 30, 2019
- Posted by: John Swift
- Category: Automotive Industry, News
The Motor Ombudsman has more than doubled the number of staff in its Customer Service section after getting a rating of just 1/10 on the Trustpilot user review website following scores of complaints about the scheme. TMO, which acts as a go-between in a dispute between a dealer or garage and a customer, says it
Research Claims Car-buyers Want To Spend More Time With Salespeople
- May 29, 2019
- Posted by: Josh Locke
- Category: Automotive Industry, News, Tips For Dealers
So it turns out that the commonly held belief that consumers can’t stand car salesmen, is a load of rubbish. Research has shown that your typical car buyer wants to spend more time with their salespeople, and it demonstrates that prolonged absences by those salespeople during the purchase process lead to poorer satisfaction with the overall
IMDA gives members free listing on BuyaCar.co.uk
- May 24, 2019
- Posted by: John Swift
- Category: Automotive Industry, News, Tips For Dealers
Members of the Independent Motor Dealers Association are being given a major benefit with a free and automatic listing of their qualifying stock on the BuyaCar.co.uk portal. The IMDA has just struck a deal with the site which boosts its retail stock pool by up to 10,000 cars and gives the association’s 350 members instant
Meet the Clickers – Paul De-Ath
- May 24, 2019
- Posted by: Ben Wood
- Category: Meet the Clickers
Meet the Clickers returns once again for Episode 74 and this week, we’re joined by Click Dealer stalwart and all-round DMS wizard, Paul De-Ath. Paul took his place in the hot seat to discuss everything from his trusty Morris Marina to his love for egg and chips. Here’s what he had to say… Hi Paul,
Premium Car Brands Are Seeing Growth of Over 60% as Car Buyers Want Premium Service
- May 23, 2019
- Posted by: Josh Locke
- Category: Automotive Industry, News
An elevation in retailer and insurers’ customer service standards to match the surge in premium market share could see increased satisfaction and loyalty. Expectations from customers regarding their treatment are growing, AX says with more motorists than ever choosing premium brands, the bar for quality customer care has been set quite high. Insurers are also
Sight unseen’ sales growing for trustworthy websites
- May 22, 2019
- Posted by: John Swift
- Category: Automotive Industry, News
Dealers whose websites lead buyers through the sales process from start to finish as if they were visiting the showroom are increasingly likely to get orders from buyers even though they won’t have physically seen or driven the vehicle. A new report from AA Cars which surveyed nearly 20,000 in-market people, revealed a fundamental shift
Results From The British Touring Car Championship At Thruxton
- May 22, 2019
- Posted by: Josh Locke
- Category: BTCC
This weekend proved to be a difficult affair for Trade Price Cars. Mark Blundell was forced to retire in two of the three races and Jake Hill couldn’t build on a solid first race and 10th place finish. Andrew Jordan claimed 1st place in both the 1st and 2nd race, with BMW and the Honda
Auctions see sector value uplifts in April
- May 21, 2019
- Posted by: John Swift
- Category: Automotive Industry, News
Dealers need to present well prepared and accurately described stock which has full documentation and a realistic reserve to sell at auction as a new report reveals some market hot spots. A leading auction house said that there was strong demand in some sectors last month with fleet and lease, dealer part-ex and nearly new
