Click Dealer Releases its Guide to Customer Retention!

Click Dealer has released its insightful guide to customer retention in the used car industry in order to help dealers to re-market to their existing customers and ultimately increase sales revenue and profits.

Packed full of useful stats and tips drawn from Click Dealer’s records and wealth of experience in the automotive retail industry, the Click Customer Retention report is sure to be useful to dealerships across the UK.

It’s Cheaper to Retain Customers Than Chase New Ones

Unbelievably it costs five times as much to attract a new customer, as it does to keep an existing one! This makes it all the more important for dealers to retain the customers they have and build strong brand loyalty amongst their clients to reduce costly new customer acquisition.

44% of companies place a greater focus on customer acquisition compared with 18% that focus more on retention. Which asks the question should these figures be the other way around, given that it is cheaper and more effective to focus on retaining existing customers?

Please complete the form below to gain access to  Click Dealer’s FREE Customer Retention Guide!

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For more information on how Click Dealer can help your dealership to retain more customers, contact us today on: marketing@clickdealer.co.uk, 01782 904 715 or via our contact page.