5 Star Reputation – Digital Experts for Independent Dealers

Meet the Clickers – Shannon Baker

It’s that time of the week once again! It’s Episode 71 of Meet the Clickers and this week, we’re joined by Account Liason, Shannon Baker to discuss everything from her love for New Orleans to who her favourite brother is! Here’s what she had to say…

Hi Shannon, great to speak to you! Could you please start off by telling us a bit about how you started out here at Click and what your day to day responsibilities are?

Sure! I am the Account Liaison here at Click, this means calling all of our customers every quarter to check in and make sure they are being looked after and that we are dealing with any queries that they may have. I also conduct customer feedback on all of our latest products after they have been launched!

Great stuff! When people come to you for help, what do they usually want help with?

I am quite a black and white person so, people do tend to come to me for advice!

Your brother, Alex Baker, has mentioned that you have a nickname. Please tell us a bit more about “The Doover…”

When I was younger, I loved performing; being a 90’s baby I grew up with pop stars like Britney Spears. I simply stood up in front of all of my family and said “When I grow up I want to be a Diva” however, diva did not leave my mouth it was Doover. Since then it has been my nickname.

I’ve also been told that there was a bit of confusion on your part during the 2010 FIFA World Cup with regards to who Nelson Mandela is. Care to elaborate?

The word was I confused Nelson Mandela with a footballer. However, I certainly do not remember saying this.

Hmm, that’s not quite the story that Jamie told us, haha! Where is the most interesting place that you’ve been?

I would have to say New Orleans for Mardi Gras, it is an experience I will never forget!

What’s the best way that a person can spend their time?

Well if I am not working, I like to travel.

What are the best and worst pieces of advice you’ve ever received?

Best Advice – Whatever you do – give it 100%.

Worst Advice – Push through the pain although, I feel that this never ends well!

Among your friends and family, what are you famous for?

Honestly, as you can see from previous questions, I am known for my ditsy one-liners.

It’s easy to see why! As one of three Baker siblings here at Click, we’ll throw in a controversial one. Which brother is your favourite? Alex or Jamie?

They are both very different people so, I simply could not choose a favourite! Although, after these questions, Jamie is starting to be more favourable haha!

Finally, what’s your favourite thing about working at Click Dealer?

My favourite thing is getting to work with my brothers. Family is very important to us and it’s a bonus to see them every day. I think that’s one of the biggest things that drew me to Click in the first place and that it is a family run business!

Great to see the bond that you all share. Thanks for taking the time to chat with me, Shannon!

If you enjoyed the latest episode of Meet the Clickers, be sure to check out all of our previous instalments here and if you’re all caught up, come back next week to meet a brand-new Clicker!

Until next time,



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