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Vehicle Health Checks Are Important to Build an Ongoing Relationship With the Customer
- June 6, 2019
- Posted by: Josh Locke
- Category: Automotive Industry, Tips For Dealers
No CommentsCommunication is key when it comes to building a loyal customer database. You can bridge the gap between services or new car purchases by inviting customers in for a free vehicle health check. Not only can technicians identify work that needs doing which can help you generate additional profits, but they also allow you to
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Click Dealer Leading the Charge in Online Retailing of Used Vehicles in the UK
- June 4, 2019
- Posted by: Jamie Baker
- Category: Automotive Industry, News, Tips For Dealers
Since its launch in January 2018, Click Dealer’s revolutionary online vehicle retailing platform, ClickEngage, has taken the automotive industry by storm, processing a huge £47.6m worth of sales from enquiries generated through the platform. ClickEngage™ can be utilised on any dealership’s website, franchise or independent, through the use of technology integration and the forward-thinking development of
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Shortage of retail ready stock forces up prep costs
- June 3, 2019
- Posted by: John Swift
- Category: Automotive Industry
Used car dealers should be prepared to invest more in valeting staff or be ready to pay sub-contractors more money, as a shortage of quality stock forces traders to get more competitive to put retail ready vehicles in their showrooms. A new report from the Vehicle Remarketing Association – which holds its AGM in Birmingham
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The Motor Ombudsman not trusted by users
- May 30, 2019
- Posted by: John Swift
- Category: Automotive Industry, News
The Motor Ombudsman has more than doubled the number of staff in its Customer Service section after getting a rating of just 1/10 on the Trustpilot user review website following scores of complaints about the scheme. TMO, which acts as a go-between in a dispute between a dealer or garage and a customer, says it
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Research Claims Car-buyers Want To Spend More Time With Salespeople
- May 29, 2019
- Posted by: Josh Locke
- Category: Automotive Industry, News, Tips For Dealers
So it turns out that the commonly held belief that consumers can’t stand car salesmen, is a load of rubbish. Research has shown that your typical car buyer wants to spend more time with their salespeople, and it demonstrates that prolonged absences by those salespeople during the purchase process lead to poorer satisfaction with the overall
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Auctions see sector value uplifts in April
- May 21, 2019
- Posted by: John Swift
- Category: Automotive Industry, News
Dealers need to present well prepared and accurately described stock which has full documentation and a realistic reserve to sell at auction as a new report reveals some market hot spots. A leading auction house said that there was strong demand in some sectors last month with fleet and lease, dealer part-ex and nearly new
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Government’s New EV Approval Scheme Open to Independent Dealers
- May 17, 2019
- Posted by: John Swift
- Category: Automotive Industry, News
Independent car dealers and auctioneers can apply to be audited and recognised as an Electric Vehicle Approved retailer if they meet the standards of a government-backed nationwide scheme unveiled this week which aims to boost buyers’ confidence in EVs and the garages selling and servicing them. The standard for electric vehicle dealer accreditation has been
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Independent Dealers Set to Continue Battle For Used Stock
- May 13, 2019
- Posted by: John Swift
- Category: Automotive Industry, News
Independent dealers are facing a tougher challenge to source stock as demand grows from franchised retailers looking to make up ground with used sales as registrations of new cars slows. Market analysis shows that manufacturers are increasingly pushing more ex-lease cars and vans straight back into their franchised networks, taking them out of the open
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Expect Price Pressure in May but Market Remains Strong
- May 2, 2019
- Posted by: John Swift
- Category: Automotive Industry
Used car stocks may suffer downward price pressure throughout May but trade analysts say the market is strong and dismiss forecasters who talk of a return to the recession conditions of a decade ago as scaremongers. Last month did see the biggest accumulated monthly drop – 2.3% for cars at the 36 month/60,000 mile point
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Click Dealer Beat Codeweavers 6-5 in Jude’s Rimet Trophy Thriller!
- August 15, 2018
- Posted by: Jamie Baker
- Category: Charitable Work
Hundreds packed into Pershall Park on Sunday afternoon to witness Click Dealer take on Codeweavers for the Jude’s Rimet Trophy and they weren’t disappointed with the spectacle provided by the two automotive software giants! The match was the main focal point of Click’s charity ‘Family Footy Fest’ held at Eccleshall FC, in aid of Leighton
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