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Longer Test Drives And Showroom Safe Havens Critical To Sales Chances
- September 2, 2019
- Posted by: John Swift
- Category: Automotive Industry
No CommentsDealers who allow more time for solo or accompanied test drives have more chance of getting a deal over the line with male buyers. While positive online reviews and providing a quiet haven in the showroom for them to check other prices work better for women. For both genders though, being confident that they are
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Click’s Dealer Management System Provides Automotive Customer Retention Solutions
- August 21, 2019
- Posted by: Kari Jones
- Category: Automotive Industry, Products, Tips For Dealers
When it comes to developing lead generation strategies, many business people will leap straight to advertising to gain interest from new sources, missing a valuable opportunity in past customers. According to a survey conducted by Click Dealer, repeat business rates tend to be low amongst dealerships, and our data shows that while substantial sums of
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New Car Buyer Secrets Exposed To Help You To Adapt In 2019
- June 12, 2019
- Posted by: Josh Locke
- Category: Automotive Industry
A recent survey conducted by Carwow, focusing on the car buying public shows that certain assumed knowledge about automotive retailing might not be based on reality. To gain a better understanding of how consumers make their new car buying decisions, extensive research and data were analysed and from it, Carwow head of manufacturer partnerships, Phil
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The Art of Winning and Retaining Customers
- January 30, 2019
- Posted by: Alex Baker
- Category: Tips For Dealers
The automotive market is as competitive as it’s ever been, therefore it’s vital that you go the extra mile to engage with new customers and ensure loyal customers return. Times are changing though, and brand loyalty is rarely enough to guarantee a future sale. Customers are better equipped than ever to find themselves a great
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How Click DMS Can Help Your Dealership Conduct an End-Of-Year Performance Review
- December 20, 2018
- Posted by: Kari Jones
- Category: Products, Tips For Dealers
Another year is almost over, and your dealership might be starting to think about mapping out your strategy for 2019. But where should you start? The best thing to do is look at how you performed this year and pinpoint areas where you could save time and money and increase efficiency and profitability. From this,
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Six Easy Ways to Improve Your Sales Team
- October 16, 2018
- Posted by: Lee Rawlinson
- Category: Tips For Dealers
Learning about a product, being professional and communicating with customers isn’t rocket science, but becoming a great sales person takes skill and dedication. By learning these steps and continually improving them, your sales team can transform their process and ultimately become more efficient overall. Here’s my six easy steps to an increase in sales and
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How Car Dealers Can Develop Loyalty and Retain Customers
- September 21, 2018
- Posted by: Kari Jones
- Category: Tips For Dealers
Customer loyalty is difficult to achieve, but can be incredibly rewarding for car dealers, having a retention process in place is worthwhile. There are a number of reasons why loyal customers are so valuable: they are easier and cheaper to market and sell to, they may recommend you to friends and relatives and if they
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How Your Dealership Can Gain Trust from Customers
- February 22, 2018
- Posted by: Kari Jones
- Category: Tips For Dealers
If you are a frequent reader of Click’s blog, you may notice that a lot of our tips revolve around transparency and trust. As I have stressed the importance of being open and sincere with customers so much in the past, I thought the topic deserved its own blog piece…
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How Dealers Can Boost Parts Sales to Their Customers!
- November 27, 2017
- Posted by: Kari Jones
- Category: Tips For Dealers
According to the ACEA, Europe’s import of automotive parts and components is growing and the forecast for the market is looking positive. However, it is a competitive sector and to ensure you succeed in it, there are a few essential things you can do to boost it…
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How to Keep Customers Coming Back for More
- October 27, 2017
- Posted by: Kari Jones
- Category: Tips For Dealers
If you are looking to grow your dealership, you may find yourself focusing your efforts on strategies to attract new customers to your business. However, it is crucial that you do not neglect your existing customers, as they will help to keep your business thriving…
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