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Car Buyers Want To Know Their Rights
- January 16, 2020
- Posted by: John Swift
- Category: Automotive Industry
No CommentsCustomers buying a used car or van are increasingly turning to the industry standards watchdog for information and guidance so they know their rights and are better prepared in the event of a dispute with the dealer. In a sign that should be ringing warning bells in the used car trade. The Motor Ombudsman said
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The Motor Ombudsman not trusted by users
- May 30, 2019
- Posted by: John Swift
- Category: Automotive Industry, News
The Motor Ombudsman has more than doubled the number of staff in its Customer Service section after getting a rating of just 1/10 on the Trustpilot user review website following scores of complaints about the scheme. TMO, which acts as a go-between in a dispute between a dealer or garage and a customer, says it
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