Dealers Should Resist Price Cuts To Sell

Dealers
Used car dealers should hold their nerve and resist the temptation to discount to get a sale but instead demonstrate extra value and be able to justify their prices as the market faces outside pressures.

The message from Rupert Pontin, Director of Insight at Cazana, is that with downward pressure on forecourt prices from a slowing of consumer demand fuelled by the Brexit situation, it makes little sense for all dealers to cut prices because the relative competitiveness will be the same, just at a lower level.

He said they need to show `tenacity and resilience’ before adding: “It is important to note that whilst retail pricing is reasonably steady, the compromise has been in how long it has taken to sell each car. This is the difficult piece at the moment where the sales teams are having to demonstrate extra justification and greater value for the customer into each deal. The reality is that it may not be worth dropping the retail price if all the dealers are facing the same situation as this does not guarantee a quicker sale.”

Elsewhere in Cazana’s monthly analysis of the used car market, he notes that late plate models (12 months/12,000 miles) seem to be holding onto their value and have only lost a single percentage point of original value cost over the past year. In contrast, ex-fleet and PCP cars coming back are being harder hit because of the healthy new market in 2016.

Not worth dropping the retail price

Rupert said: “The data shows that whatever the age and mileage profile, retail pricing is now falling away. Of note is the fact that the later plate cars seem to be holding value slightly better and have dipped in pricing terms by a single percentage point of original cost new. Three-year-old cars from both the private and fleet sector are being affected more severely. This will in part be due to the level of new car registrations that took place in the new car market 3 years ago.”

Turning to the various fuel types, 12-month old pure battery cars are benefitting from improved range and their values are (a) stable and (b) substantially higher than earlier models.

Hybrids are doing well as they find more favour among drivers with Cazana saying `Looking at the hybrid data it is evident that there is greater pricing stability as all lines remain fairly flat across the twelve-month period. There is also a consistent gap between the value of each age and mileage profile which is similar to the pattern exhibited by ICE cars. Finally, there has also been consistent retail price increases at all age and mileage profiles which supports the view that consumer demand for alternative fuel vehicles is increasing.’

Looming over everything though is the political situation and until this is clarified consumers will continue to be wary of big-ticket purchases and Rupert doesn’t forecast a significant improvement in market sentiment in Q4.

He said: “This time of year may traditionally be more difficult from a sales perspective but the political and associated economic challenges are an unwelcome complication. As it stands today this position looks set to continue until early 2020. Indeed, we may see another general election and new prime minister coming to the fore to conclude the Brexit process in the coming months and as such stability and recovery seem quite a way away.”

For more information, please contact the Clickers either via [email protected] or 01782 478 220.

 

Improve Your Dealership’s Efficiency With ClickDMS!

Over the years, Click Dealer has branched out to become far more than just a DMS and website provider to independent car and van dealerships across the UK. It now boasts a wealth of products and services and is the must-have performance partner to independents across the land, but the business hasn’t forgotten the very foundations upon which it was built, the award-winning ClickDMS.

What started off as a system created to help dealerships with their strenuous, overly-complicated, time consuming administrative tasks has grown and evolved spectacularly. Working closely with dealers, ClickDMS has been constantly updated and enhanced over the years to become the stalwart that it is today, full of amazing tools, reports and functions that the majority of Click Dealer’s partners simply couldn’t do without.

With the massive amount of improvements made to the system over the years, it’s easy for some of them to go amiss, which is why we decided to create a blog, to highlight a few of the hidden gems deep inside ClickDMS that you may not know about!

1) The FCA Gabriel Report

At the end of every financial year, comes the dreaded FCA Gabriel Report to HMRC, full of breakdowns into their dealer’s yearly finances. Ordinarily, business owners or accountants would spend hours having to sort through invoices, paper reports and more, just to get the information that is required by HMRC. With ClickDMS, all of the requested information is available to dealers at the touch of a button, in one solitary report!

Although you can’t officially submit the report via ClickDMS, this report is sure to save dealerships hours upon hours of valuable time which could ultimately be spent elsewhere within their business, like selling more vehicles perhaps?

2) VOSA Integration

When a dealership is purchasing a vehicle, it’s common practice to search the internet high and low to find every tiny detail about the automobile in question. Is it road-legal? Has it been in any accidents? Does it have a valid MOT? All of these questions are answered within seconds when using ClickDMS, thanks to the brilliant VOSA integration. Just enter the vehicle’s registration, click a button and voila!

3) The New Sales Enquiries Screen

Although technically quite a popular function, many dealers don’t realise that this groundbreaking screen displays all of your sales enquiries from across the web! Auto Trader, eBay Motors, website enquiries, you name it! They’re all displayed on one page, meaning that there is no reason for leads to go missing again!

4) You Can Submit Your Tax Digitally Through ClickDMS

Amidst all the panic and preparation for HMRC’s new ‘Making Tax Digital for VAT’ regulation, it was possible to miss the news that ClickDMS is officially an HMRC-recognised software provider for MTD. Dealerships needn’t worry about finding a piece of software that they can submit their tax digitally on when they can do it within ClickDMS and there is no shortage of friendly Clickers on standby to guide dealerships through the entire process.

5) The Amount of Digital Invoice Layouts Available

With ClickDMS there is no need for handwritten invoices any more! Digital invoices are automatically created and are available to view and print within seconds. Even though that’s quite a well-known feature, not many dealers are aware of the number of invoice layouts available to them. There are designs to suit all wants and needs, all fully-branded with the dealership’s logo and colours to ensure that the final step of the customer’s journey is as professional as it can be!

These are but a few of the incredible amount of functions available through ClickDMS and Click Dealer is constantly working to improve the entire system with a huge number of exciting and industry-changing updates coming in the not too distant future. Keep your eyes peeled and if you aren’t already a ClickDMS user, what are you waiting for?

For more information about ClickDMS, please contact the Clickers via [email protected] or alternatively, call 01782 478 220!