Our roads are horrendous, but that’s a topic for another day, our car parks though, are immensely primitive. Parking is a $30+ billion industry, yet it’s received little in terms of technology. The way in which we park has changed, our cars are now more capable in tight spaces than we are, yet the places we leave them haven’t evolved in the slightest; seeing as cars, and therefore parking, isn’t going away, it’s time we update this practise considerably…
Continue readingWhen customers enter your physical dealership, your strategy might be to ask visitors if they would like any help. Live chat does exactly the same thing on your website if you enable web chat boxes to pop up with a generic greeting…
Continue reading
For the past few months, we have seen evidence of declining consumer confidence in the retail industry, with big names, such as Toys R Us and Maplin falling into administration, Mothercare issuing profit warnings, Jamie’s Italian and Prezzo facing closures and New Look and House of Fraser looking to shore up their finances…
Continue reading
There’s no escaping it, hybrids are the future of performance cars. Excluding the P1, 918 and LaFerrari, all petrolheads hearts will be filled with dread. It’s the first step to euthanising our beloved internal combustion engine…
Continue readingDespite widespread belief that limited range and lack of charging points are the main reasons why consumers are not warming to electric vehicles, Auto Trader’s latest Market Report, reveals that high pricing is a major deterrent, as conventional petrol cars are far less expensive…
Continue reading
On May 21st and 22nd, Click Dealer will be hosting multiple workshops at CDX 2018, Europe’s largest automotive expo, run by the publishers of Car Dealer magazine. The annual conference consists of educational and inspirational workshops, seminars, car dealer live stage sessions and keynote speakers and it is completely free to attend. It will be Click’s first appearance at the event…
Continue readingThe ‘Noughties’ could easily be described as the most influential decade in human history, defined by technological advances and political events…
Continue reading
64 per cent of customer enquiries slip through the net as a result of a lack of contact or stock not being available, according to research conducted by Click Dealer, which means that your dealership could be missing a lot of valuable opportunities. To rectify this situation, you should seriously consider refining your lead management processes…
Continue reading
Click Dealer enjoyed double awards success at the prestigious Sentinel Business Awards last night at the King’s Hall, Stoke-on-Trent!..
Continue readingCustomer standards keep on rising, presenting quite the challenge for automotive retailers. If car dealers fail to meet the demands of consumers, they risk losing out on sales, but some expectations are unrealistic, like offering 24/7 customer service. Although, as customer standards change, technology adapts to enable retailers to go above and beyond expectations…
Continue reading